MTN is here again with
the New Mtn Web Service (WSS) which gives you access to all MTN Customer
Services Channels.This is a web based self-service solution that will allow you
MTN Customer request for specific services online at ones own convenience
without requiring an interaction with an
MTN Online Customer Care Representative and have these services
delivered on time.
The WSS offers 24hrs
support and immediate access to information. You can also check the status of
your requests and be informed when the service is completed. This Self Service
provides all the functions of dialling 180 (Mtn Customer Care).
The Mtn Self Service
is available and free to all MTN Customers and will be accessed using your MTN
Security Number.
Functions And Benefits Available On WSS
1.SIM Replcement
2.View Call Details
3.Change Security Key
4.Share and Sell
5.PUK Request
6.Balance Enquiry
7.Activate 3G Data
bundle
8.Activate and
Deactivate call forwarding
ACCOUNT BALANCE
How To Activate MTN Web Self Service
-Register your SIM
Card at any SIM registeration centre
-Provide the Customer ID and Security Key,Text
to your phone by MTN after you may have registered your SIM CARD.
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